Exchanges and Returns

Items must be unused and returned in original packaging with all garment tags. If item(s) is returned within 30 days of purchase a full credit, exchange or merchandise credit can be requested.

SCREEN-PRINTED ITEMS, EMBROIDERED ITEMS, OVERSTOCKS, BLOWOUTS AND CLOSEOUTS sales are final and no returns or exchanges are accepted.


On an order of more than 50 items or $1,000 we reserve the right to charge a 15% restocking fee for orders returned after 10 days.


NOTE: Items are not considered "unused" if one:
(1) Has laundered, dry cleaned or washed them in any manner.
(2) Has embroidered, screen printed, tailored or altered them in any manner from their original brand new state.
(3) Has worn them beyond trying them on to check for a proper fit.
(4) Has caused stain damage to them such as those caused by sweat, spilled liquids, ink, crayons, glue or anything else that can cause staining.


How to Return an Item:


Step 1:


E-mail us at customerservice@clothingwarehouse.com. In your e-mail, please give us a brief description of why you are returning the items. Examples might be: too expensive, ugly, did not fit, changed my mind, etc. Please give us an honest reason for the return. This information is used to better serve you in the future. Also, be sure to include your order number and contact information.


Step 2:


Return your purchase; postage paid, insured, unused and with the original packing materials and garment tags attached. If for some reason you can not e-mail us, please include a written reason for the return on the original invoice or on a separate piece of paper.



Ship RETURNS To:


Clothingwarehouse.com, Inc.
Returns C/O Customer Service
65 H Industrial Way
Wilmington, MA. 01887



Ship EXCHANGES To:


Clothingwarehouse.com, Inc.
Exchanges C/O Customer Service
65 H Industrial Way
Wilmington, MA. 01887



Please allow us up to 30 days to process your return. During the Christmas season it can take slightly longer.